The Veterinarian’s Ultimate Fleas and Ticks Education Guide

Posted on | Associates, Client Education, Clinic Tips, Marketing, Office Managers, Owners, Tools, Uncategorized

Flea and tick season is here. While the treatment for fleas and ticks can be straightforward, many challenges still remain. Everything from educating your clients on prevention to keeping up with the latest information about the different species of ticks migrating to your area, these small insects can take up large chunk of your time.

The following is a list of resources compiled to help both you and your staff be better informed about ticks and fleas so everyone can be informed when clients start calling and coming in for their appointments.

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Educating Clients About Fleas and Ticks

Aside from treating animals, veterinarians must also educate their clients. Here are resources that will help make these conversations easier and more effective.

How to Talk to Clients About Flea & Tick Medication
Ease your client’s fears about using topical flea and tick products due to potential adverse reactions.

Why (Client) Compliance Tops Flea & Tick Control Musts
A flea and tick product will only work if the client uses it properly. Here are ways to ensure client compliance by asking the right questions.

Video: Flea Hideouts in the House
How to talk to clients about keeping fleas and ticks out of the house.

Audio: The Harsh Reality: Where Did That Flea Come From?
Helping you to educate clients on flea life cycle, and how it can help keep fleas away from their pets.

Use These Pleas to Stop Fleas: Posts and Tweets About Flea Facts & Figures
Engage your clients on social media with these pre-written tweets and posts to promote greater awareness about fleas and ticks.

Risk Assessment & Recommendations
This handy guide helps veterinarians focus client education on preventing fleas and ticks, not just treating the animal when it becomes a problem.

Four Simple Tips Dog Owners Can Use To “Send Fleas Packing”
Become an invaluable resource for your client and help her get rid of fleas once and for all.

Filling in the Knowledge Gaps: A Client Handout About Fleas
Give your clients the information they need to understand fleas with this handout they can take home with them.

3 Tips to Talk About Natural Products with Pet Owners
The next time a client brings up “natural remedies” to flea and tick problems, use these three useful tips to keep the client happy and his pet healthy.

Make Time to Talk To Pet Owners About Parasites
Talking to clients about fleas and ticks can be difficult, especially if the client is resistant for one reason or another. This article will show you how to deal with six very common arguments from clients, and how to refute them.

Veterinary Hospital Staff Education

Everyone from the veterinarian to the receptionist that checks clients in and out can play an important role in flea and tick prevention and education. Having a well-informed staff will produce better outcomes for everyone.

Solving Flea & Tick Infestations: The Critical Role of Team Members
Use your entire team to help clients prevent and control their flea and tick problems. The right knowledge is the key.

Choose a Team Approach to Parasite Problems
Pest control shouldn’t be a problem only the veterinarian talks about with clients. Get the entire team engaged to fight the problem together.

The Top Ten Barriers to Successfully Preventing Fleas
An easy and fun way to educate your staff about flea prevention with these helpful guide.


Fleas and Ticks Client Brochures and Handouts

The following resources include everything from informational articles to brochures and other handouts you can give to your clients.

Pet Owner Brochures and Staff Training Tools
Here is a library of resources you can print out for clients and staff, or post them directly to your veterinary hospital’s website.

Client Brochure on External Parasites
Download this brochure to print out and give to clients to help educate them on external parasites.

Veterinarians Guide to Fleas and Ticks for Pet Owners
This website offers a bounty of information about fleas and ticks. Print out the easy-to-read articles to give to clients directly, or share them on your social media accounts.


Other Tools and Resources

How to Compete with Pet Stores for Flea & Tick Product Sales
Flea and tick products are being sold all over nowadays, but you can still keep clients coming to you with these three easy strategies.

Make Sure Your Veterinary Patients are Flea Free
When a client says her pet still has fleas, despite using the recommended treatments and taking the proper precautions, it’s time to start asking deeper questions.

Risk Assessment and Recommendations Forms For Clients From The American Animal Hospital Association
The AAHA website has handy lifestyle assessment forms for both felines, canines and a generic form for all animals.

Report Problems With Topical Flea or Tick Products
Help keep animals more safe by reporting any problems with topical flea or tick products. Reports should be made to the National Pesticide Information Center.

Parasite Control in Pets Requires Year-Round Vigilance
Don’t think because it’s the winter you won’t see animals with flea or tick problems.


Be Proactive

Don’t wait until clients are lining up at your hospital’s door with their pets that have flea or tick problems. Stay ahead of the game by being proactive. This means educating all of your clients and your staff. Make it a year-round effort, so when flea and tick season does arrive, you’ll be ready with every tool at your disposal.


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